Case Study: The One Percent Group achieves scalable member training and communication with The Bot Platform

How bots and Workplace are helping a community of personal trainers to grow and scale their businesses

The One Percent Group, a company that helps online personal trainers grow and scale their businesses, needed a better way to communicate with its rapidly growing community of 200+ clients and keep track of member progress. Using The Bot Platform and Workplace, the team looked for a way to automate broadcasts, event reminders, and personalized training delivery at scale.

The Bot Platform enabled The One Percent Group to build bots that handled group updates, improved event and meeting communications, and delivered tailored content for its 12-month training program. The result was major time savings of 10–20 hours per week, doubled engagement after bot rollout, a 100% send-and-receive rate in some programs, and faster event participation; the company also reported improved internal processes, cost savings, higher member satisfaction, and the ability to reopen restaurants in six days with 100% compliance completion.

The One Percent Group

Steve Bruce

The One Percent Group