Case Study: Bosch Thermotechnology ensures reliable, secure device updates with Bosch IoT Suite

Bosch Thermotechnology unifies updates for 3 device generations with Bosch IoT Suite

Bosch Thermotechnology faced the challenge of reliably providing over-the-air software updates for hundreds of thousands of its HVAC devices spanning three different generations. The growing number of devices created a high-cost, high-workload process that was pushing the company outside its core service business, making it difficult to close security gaps and ensure updatability for legacy products with long lifecycles. They turned to the vendor Bosch and its Bosch IoT Rollouts service for a solution.

Bosch implemented its Bosch IoT Rollouts service to manage the entire updating process, developing special software adapters to connect legacy devices. The solution provided a reliable update service, integrated new EU security directives with features like a customer confirmation pop-up, and added artifact encryption for enhanced IT security. This collaboration relieved Bosch Thermotechnology of the technical responsibility and high costs, allowing them to refocus on their core business while ensuring all devices remain securely up to date.

Bosch Thermotechnology