Case Study: Yamana Gold strengthens stakeholder engagement with Borealis

Yamana Gold - Customer Case Study

Yamana Gold, a Canadian precious metals producer, faced the challenge of structuring its mandated stakeholder engagement for the Wasamac mining project in Quebec. The company needed to build social acceptance, develop trust-based relationships with the community, and centralize stakeholder information for a dispersed team, all while complying with provincial environmental regulations. To address this, Yamana hired consulting firm Transfer Environment and Society and implemented the Borealis stakeholder management software.

The Borealis platform provided a centralized system to document all community interactions, track follow-up tasks, and generate automated reports. This solution enabled Yamana to ensure no stakeholder concern was overlooked, easily demonstrate regulatory compliance, and identify recurring community issues to address them proactively. The measurable results included significant time savings for consultants, who could shift their focus from compiling data to deep analysis, and the successful building of trust within the community by providing timely and documented responses to their concerns.

Yamana Gold

Marc-André Lavergne

General Manager, Regional and Wasamac