Case Study: Monkey Forest Consulting achieves stronger stakeholder engagement and resettlement management with Borealis

How stakeholder management software is helping a multi-billion dollar oil and gas infrastructure project in Vietnam ensure a healthy future for local populations

Monkey Forest Consulting, a social performance firm working for a multi-billion dollar oil and gas joint venture in Vietnam, faced the challenge of managing the complex social impacts of a major infrastructure project. Their key issues included the resettlement of nearly 3,900 households, mitigating health and safety risks for local communities, and ensuring compliance with lender requirements, all in a region characterized by poverty. They engaged Borealis to implement its stakeholder management software to centralize data and streamline these processes.

Borealis provided its application, which served as a centralized database for community engagement, health KPIs, and grievance management. This solution enabled the project team to successfully resettle households, manage over 1,000 stakeholders quarterly, and pass nearly 15 lender audits. The measurable impacts included streamlined day-to-day operations, effective monitoring of community health and safety risks, and the delivery of strategic social investments tailored to the actual needs of the local population.

Monkey Forest Consulting

Ben Chapman

Site Manager