Case Study: PanAust improves stakeholder engagement and compliance with Borealis Stakeholder Engagement Software

How an Australian mining company is using internationally recognized stakeholder engagement tools and methods to secure a social licence to operate

PanAust, an Australian copper and gold mining company, faced challenges in securing a social license to operate for its exploration project in Myanmar. Their stakeholder engagement team was struggling with inefficient, poorly organized documentation, which made it difficult to track activities and respond to community concerns. To address this, they turned to Borealis for its stakeholder engagement and compliance software.

Borealis implemented its software, which provided an intuitive system for PanAust's team to record all engagement activities. The solution resulted in all stakeholder details and histories being instantly accessible, enabling the team to respond to questions and grievances much more quickly. The implementation was smooth, with the team of 5-10 users logging in an average of 65 times per month. This led to improved efficiency, better-organized documentation, and stronger stakeholder relations for PanAust.

PanAust

Jay Martin

External Affairs Manager