Case Study: Feronia strengthens ESG compliance and stakeholder trust with Borealis Stakeholder Engagement Software

How a structured ESG program is helping a Congo-based palm oil producer achieve profitability and stakeholder trust

Feronia, an agribusiness and palm oil producer in the Democratic Republic of the Congo, faced the immense challenge of building a comprehensive Environmental, Social, and Governance (ESG) program from scratch. This was required to comply with international lender requirements, but the company had little internal expertise and operated in a region with crumbling infrastructure and limited communications. To address this, Feronia turned to Borealis and implemented its Stakeholder Engagement and Compliance software.

With the support of Borealis, Feronia developed and implemented its ESG program, centralizing all social and environmental activities into a single platform. The results were significant; the company is now able to efficiently manage grievances, track KPIs, and demonstrate compliance. This led to approximately $11 million being spent on environmental and social improvements, vastly improved stakeholder satisfaction, and operations that now meet all international and lender requirements.

Feronia

Xavier Dexarniere

Chief Executive Officer