Case Study: UHCL achieves stronger social license to operate with Borealis stakeholder software

How a mining project in Chad is redefining community relationships and stakeholder trust with Borealis stakeholder engagement software

UHCL, an oil and gas company operating in Chad, faced significant challenges in obtaining and maintaining its social license to operate. Issues included a slow and inconsistent compensation process for local communities, disruptions to construction work, and insufficient training for its national staff. These problems threatened compliance and stakeholder relationships. To address this, UHCL turned to the vendor Borealis for its expertise and its stakeholder engagement software.

Borealis implemented its application to provide UHCL with clear workflows and processes for all community engagement activities. This solution included on-the-ground support and training for the local team, establishing transparent record-keeping and accountability. The results were a 100% resolution of grievances, with most solved within 30 days, a faster compensation process, and the successful building of trust with local communities, which secured UHCL's social license to operate.

UHCL

Nic Aulmann

HSSE & CR Manager