Case Study: The Ritz-Carlton achieves seamless multi-country expansion and compliance with Borderless AI

The Ritz-Carlton taps Borderless AI for Multi-Country Expansion & Compliance

The Ritz-Carlton tapped Borderless AI to support the Ritz-Carlton Yacht Collection’s multi-country expansion, facing the challenge of hiring, onboarding, cross-border payments and regulatory compliance across several jurisdictions. To solve this, they deployed Borderless AI’s platform—leveraging real-time payments, instant contract generation and automated compliance tools—to simplify international workforce management while the business stayed focused on guest experience.

Borderless AI implemented its end-to-end platform to manage onboarding, payments and compliance, enabling The Ritz-Carlton to service operations across 6 countries, pay 10+ team members through Borderless AI, and handle $70k+ in monthly transaction volume. The partnership delivered on-time, cross-border payments and reduced administrative burden, streamlining international hiring and ensuring ongoing local-law compliance.

The Ritz-Carlton

Rachel Moosa

Chief People Officer