Case Study: Gravy Solutions boosts failed payment recovery with Boosty Labs

Gravy Solutions - Customer Case Study

Gravy Solutions, a company initially providing accounting services, identified a significant challenge for online businesses: losing 3-5% of their revenue due to failed recurring payment transactions from issues like incorrect card details. They sought a solution to recover this lost revenue and partnered with Boosty Labs to develop a more effective product.

Boosty Labs developed a solution that integrated Gravy Solutions directly with the Stripe Connect platform, enabling real-time access to transaction error data. This allowed Gravy to quickly diagnose issues and contact customers to resolve failed payments. The vendor also built a user account dashboard and a Gravy Calculator application to demonstrate potential savings to clients. The project, delivered over six months, helped Gravy Solutions effectively tackle a major pain point for businesses with recurring revenue models.

Gravy Solutions