Case Study: Goshen Health saves $250,000 a year with Boostlingo

Goshen Health saves $250,000 a year with Boostlingo

Goshen Health, a community hospital system in Indiana, faced significant challenges managing its interpretation services. Their staff interpreters could not provide 24/7 coverage, forcing them to rely on multiple vendors for over-the-phone (OPI) and video remote (VRI) interpreting. This led to vendor sprawl, complex manual scheduling that took five days per week, and a lack of oversight, all while incurring high costs.

By implementing Boostlingo's On-Demand OPI and VRI services along with their Interpreter Management System (IMS), Goshen Health integrated all interpreting onto a single platform. This streamlined their operations, cutting scheduling time down to two days and providing complete oversight. The solution delivered by Boostlingo resulted in annual cost savings of $250,000 and eliminated the previous data sprawl.

Goshen Health