Boostlingo
26 Case Studies
A Boostlingo Case Study
Gold Skin Care, a healthcare practice, faced significant challenges with its previous phone interpreting service, which created bottlenecks by restricting interpretation to specific phone-equipped rooms and incurred high per-call costs. To overcome these inefficiencies in their fast-paced environment, they turned to Boostlingo and implemented its On-Demand interpretation service.
By adopting Boostlingo On-Demand, Gold Skin Care enabled its staff to access phone and video interpreters from any device, including existing tablets, which drastically improved workflow efficiency. This solution from Boostlingo saved the clinic approximately $12,000 annually and led to a remarkably high return rate of over 80% for patients with limited English proficiency.