Case Study: Deaf Access Services cuts manual scheduling and expands remote interpreting revenue with Boostlingo

Deaf Access Services cuts manual scheduling and grows revenue with Boostlingo

Deaf Access Services, a nonprofit serving the Deaf community, struggled with an outdated scheduling system that relied on manual processes and lacked integration for remote interpreting services. This inefficiency drained staff resources and prevented the organization from offering video and over-the-phone interpretation. They needed an integrated solution to automate operations and refocus on their mission, leading them to partner with Boostlingo.

Boostlingo's interpretation management system provided a unified platform that automated scheduling and incorporated video remote interpreting (VRI) and over-the-phone interpretation (OPI). This solution eliminated manual tasks, freed up staff time, and opened new revenue streams for Deaf Access Services. The results included a fully automated scheduling process, an expanded roster of interpreters, and the ability to grow revenue with new remote services.

Deaf Access Services