Case Study: Access Language Services grows over-the-phone interpreting 14x with Boostlingo

Access Language Services grows over-the-phone interpreting hours 14x with Boostlingo

Access Language Services (ALS), a nonprofit organization, struggled with the inefficient manual scheduling of its interpreters using a generic app not designed for language services. This process wasted significant time and effort for its sole manager. Their challenge was to find a better system to manage their operations and offer affordable services to clients with tight budgets. They turned to the vendor Boostlingo for a solution.

By implementing the Boostlingo platform, ALS gained features for custom scheduling, remote interpreting, and integrations. This solution allowed them to seamlessly switch to remote services, which was critical during the COVID-19 pandemic. The results were transformative: Boostlingo helped ALS grow its monthly over-the-phone interpreting hours 14x, from 20 to over 300 hours. The partnership also enabled them to win multiple grants, attract new clients, and plan for future scaling.

Access Language Services (als)