Case Study: Archives New Zealand boosts access and engagement with Boost

Archives New Zealand boosts satisfaction 34% with Boost

Archives New Zealand, a government department, faced the challenge of an outdated and fragmented web presence that was no longer fit for purpose. Their content was spread across multiple unsupported platforms, making it difficult for users to access their valuable records and services digitally. To build a modern, flexible foundation for their digital transformation, they partnered with vendor Boost for website design and development.

Boost implemented a new, modular website using the Contentful content management system, following a collaborative Agile process. The solution provided a one-stop shop that is accessible on any device and improved search functionality. This resulted in a 34% increase in user satisfaction and a 50% increase in mobile usage, successfully making Archives New Zealand's records more accessible and engaging for all Kiwis.

Archives New Zealand