Case Study: Side Serve triples booking capacity with Booqable

Tripling Capacity for Bookings with Side Serve and Booqable

Side Serve, a tableware rental business in Western Australia, faced a significant operational challenge. The company, run by Sabrina Bruni, was manually managing all bookings and inventory through email and accounting software. This process was extremely tedious, made real-time availability checks impossible for clients, and severely limited the business’s capacity for growth. To overcome these inefficiencies, they turned to the rental management platform Booqable.

By implementing Booqable, Side Serve automated its booking and inventory management processes. The software provided online bookings, a centralized calendar for all orders, and—most importantly—real-time availability insights for both the internal team and customers on their website. The results were transformative: within just two months of using Booqable, Side Serve tripled its booking capacity. This efficiency gain also provided the data confidence needed to move into a larger warehouse and plan for further expansion.

Side Serve