Case Study: Royal Photo transforms camera rentals with Booqable

Transforming the Camera Rental Department at Royal Photo with Booqable

Royal Photo, a camera store in Montreal, Canada, needed a better way to manage its newly launched rental department. When Sebastien Pedraglio joined in 2015, the team was still using paper quotes and manual processes to handle phone, email, and walk-in bookings, making it difficult to serve customers efficiently. They turned to Booqable rental software to bring structure to the department and support both in-store and online rentals.

With Booqable, Royal Photo implemented a POS-style workflow for creating, managing, and fulfilling orders, while automatically tracking availability and enabling direct online bookings. This improved team productivity, reduced manual admin, and allowed staff to prepare orders in advance. The rental department has grown alongside Booqable’s features, including real-time availability, which helped customers confirm stock without calling or emailing the store.