Case Study: Timeless Events achieves exceptional customer service and seamless online ordering with Booqable

Timeless Events - Customer Case Study

Timeless Events, founded by Chad and Elizabeth Gibbs, is a San Diego–based event rentals company that grew out of frustration with local vendors’ poor service and high prices. To differentiate in a crowded market and deliver faster, more professional customer experiences they partnered with Booqable, including Booqable’s Shop add‑on, to improve online ordering and client communication.

Booqable’s rental‑management platform made orders manageable, enabled instant customer communication, automatically updated scheduling, and supported secure payments and invoicing directly to clients. With Booqable, Timeless Events can respond within the hour, offer a clear, painless ordering process, and maintain the reliable, high‑quality service that helps them stay ahead of the competition.

Timeless Events