Case Study: MCB Studio Backdrops streamlines backdrop rentals with Booqable

The Founder of MCB Studio Backdrops Turned her Hobby into a Rental Business

MCB Studio Backdrops, a backdrop rental business in Melbourne, faced a significant challenge managing its growth while its founder, Michelle Barton, worked full-time. The manual process of handling bookings via phone, text, and email was time-consuming and stressful. This inefficient system also caused difficulties for their storage partner, Ripe Studios, as clients would arrive expecting to rent backdrops on the spot but could not be accommodated without a prior manual booking.

To solve this, the business implemented Booqable's rental software. The solution automated the entire booking and payment process, allowing clients to book and pay for backdrops online. This streamlined operations for the founder and enabled Ripe Studios to direct walk-in customers to the website for immediate self-service booking. Using Booqable resulted in a much smoother collection process, significantly higher client satisfaction, and freed up time for the founder to focus on expanding the business into new locations.