Case Study: EHFAHRE Hamburg reduces overbooking and saves time with Booqable

Swapping Spreadsheets for Software with ERFAHRE Hamburg

EHFAHRE Hamburg, an eBike rental business in Hamburg, Germany, was founded in 2012 and initially managed bookings manually in Excel. As demand grew, the team struggled with time-consuming administration, errors, and overbooking, while also needing a simple way for customers to book rentals online.

To solve this, EHFAHRE Hamburg adopted Booqable’s rental software with online bookings, payments, CRM, inventory management, and equipment tracking. Booqable eliminated double bookings and reduced manual work, with Bernd Repenning estimating the team spends around 400% less time handling phone and email orders. It also cut cancellations through prepayments and gave the team more time to focus on customers and managing stock.