Case Study: Mudcrab Music & Events saves time and increases bookings with Booqable

Mudcrab Music & Events Saves Time and Increases Bookings with Booqable

Mudcrab Music & Events, founded by Jordan Small in Queensland, Australia, grew out of a shift from DJing to equipment rentals during the 2020 lockdowns. As the business expanded, Jordan’s Webflow-based manual booking process created too much admin and made it harder to manage quotes, inventory, and customer requests efficiently.

With Booqable, Mudcrab Music & Events added online quote requests to its website and streamlined bookings, proposals, payments, and inventory tracking in one system. The result was a better customer self-service experience, improved organization, and at least 5 hours saved per week on admin, while bookings increased enough that Jordan had to hire temporary weekend staff.