Case Study: Walking on Waves achieves streamlined surf rentals and faster payments with Booqable

Modernizing how surf rentals get done

Walking on Waves, a surf school and hire run by former champion Sarah Whiteley on the beaches of Saunton Sands and Croyde, struggled to manage a large inventory of surfboards, wetsuits and boards across online and in-store bookings using Google Sheets. They needed a rental management system that tied gear to customers, showed real-time availability, and streamlined payment capture — so they turned to Booqable (with Stripe for payment processing).

Booqable gave Walking on Waves a centralized calendar, automated quantity indicators and real-time availability on their website, so staff instantly see who has which gear and avoid double bookings. The Stripe integration lets them take payment at checkout, charge a 5% security deposit for first-time renters and refund it after inspection, consolidating orders and speeding up operations. By using Booqable, the team reduced administrative friction, cut booking errors and reclaimed time to focus on coaching and rentals.

Walking on Waves