Case Study: Lightchasers Rentals achieves semi-autonomous inventory management with Booqable

Lightchasers Rentals and the Benefits of Semi-Autonomous Inventory Management

Lightchasers Rentals, a camera rental business founded by Craig Forster in Christchurch, New Zealand, had outgrown its manual booking process. As demand increased, the team needed a better way to manage inventory, accept bookings, and handle customer requests beyond texts and emails, so they turned to Booqable.

With Booqable’s online bookings, inventory management, equipment tracking, website builder, and CRM features, Lightchasers Rentals was able to move most of its rental workflow online and make the business run more efficiently. Customers can now browse available gear, reserve and pay online, while the team prepares packing slips and gets orders ready in advance, helping create a smoother customer experience and freeing up time for the business to expand into new offerings like studio rentals and training events.