Case Study: Cellhire reduces customer communication and increases after-hours bookings with Booqable

Cellhire reduces customer communication time and boosts after-hours bookings with Booqable

Cellhire, a cell service rental company founded in 1987, faced a challenge where its team spent a significant amount of time answering repeat customer queries about rental costs through phone, email, and chat. To modernize operations and reduce this time spent on communication, they turned to the vendor Booqable and its rental software platform.

By implementing Booqable, Cellhire integrated an online booking system and availability calendar into their website, allowing customers to see pricing and book services directly. This solution from Booqable reduced customer queries and led to an increase in after-hours bookings due to the intuitive system. Additionally, the sales team gained the ability to update product information and pricing without developer assistance, and Stripe integration provided more payment options.

Cellhire