Case Study: Adobe Workfront achieves 500% increase in sales order processing and automates quote-to-cash with Boomi (Dell Boomi AtomSphere)

Workfront turns to Boomi to improve its customer support, bringing far greater speed to its workflows and higher quality data to its reporting and analytics

Workfront, a U.S.-based enterprise work management software company, needed a scalable way for its finance team to update product and pricing fields, speed sales order entry, and control software provisioning without relying on time-consuming custom code. Manual processes tied up database and operations staff, delayed customer onboarding by weeks, and limited the company’s ability to track ARR and handle growing transaction volume.

Workfront implemented Dell Boomi AtomSphere iPaaS to integrate Salesforce, its ERP (Intacct then NetSuite), HR and expense systems, automating quote-to-cash, provisioning and data sharing. The integration eliminated the need for dedicated coding resources, enabled same‑day project starts after contract close, improved data quality, and increased order-processing capacity roughly 500% (from ~75–100 to ~600 deals per month) while capturing many more data points for revenue recognition.

Adobe Workfront

William Jolley

Corporate Information Systems Team Lead