Case Study: University of Technology Sydney speeds up student enrollment and exam results with Boomi

UTS Speeds Up Student Enrollment and Exam Results With Boomi

The University of Technology Sydney (UTS) faced significant challenges modernizing its integration ecosystem to support its 40,000 students. The university's legacy systems created technical debt and required extensive manual maintenance, struggling to handle document volumes that spiked to 300,000 during peak enrolment while ensuring real-time data availability for grading and compliance. To address this, UTS turned to the vendor Boomi and its Boomi Enterprise Platform.

By implementing Boomi's Managed Cloud Services (MCS), UTS seamlessly migrated its core student management platform and integrated 400 applications without disrupting workflows. The solution provided by Boomi delivered substantial results, most notably reducing the student grade ratification process from 16 days to just 24 hours. Boomi also enabled UTS to handle up to 30,000 documents daily during peak times, dramatically reducing support tickets and improving both operational efficiency and student satisfaction.

University of Technology Sydney

Anthony Heiler

Head of Enterprise Platforms