Case Study: NFI Industries achieves resilient, scalable integrations and faster development with Boomi

Transforming Operations While Enhancing Quality of Life

NFI Industries, a top-30 U.S. third‑party logistics provider handling about 15 million transactions per month and working with 300+ trading partners across 800+ integrations, faced reliability and scaling issues as its legacy IBM Sterling infrastructure caused frequent downtime, long integration development cycles, high licensing costs, and SLA risk. The company needed more stable processing, faster integration development, and predictable operating costs to protect customer commitments and support growth.

NFI implemented microservices and message queuing, then adopted the Boomi Enterprise Platform and a canonical data format, tying integrations into end‑to‑end monitoring. The result: system outages were eliminated, integration build time fell from ~40 hours to 12–16 hours, support tickets dropped from 400 to 36 per month, easier WMS/TMS migrations, improved customer satisfaction and employee work/life balance, and significant cost savings.

NFI Industries

Matt O’Brien

Manager of Integration Development