Case Study: American Cancer Society achieves real-time care for 30,000 patients annually with the Boomi Platform

The American Cancer Society Leverages the Boomi Platform to Serve 30,000 Patients Yearly

The American Cancer Society (ACS), a 100‑year‑old nonprofit and the nation’s largest voluntary public health organization, faced fragmented legacy systems across more than 10 regions that hindered digital transformation. ACS needed an enterprise view of data to improve patient care and fundraising—especially to enhance its Service Match program that pairs patients with volunteer drivers—while adopting a cloud‑first, hybrid infrastructure and strengthening security and reporting.

ACS implemented the Boomi low‑code integration platform to connect Salesforce, NetSuite, Concur, its data warehouse and on‑prem systems, quickly becoming the organization’s primary integration engine. Boomi enabled 120+ integrations processing 250,000 daily transactions, synchronized financials between CRM and ERP, increased ride shares by 39%, supports care for 30,000 patients annually, and helps run roughly 3,000 fundraising events per year.

American Cancer Society

Kenny Oxler

Vice President of Enterprise Systems Planning & Development