Case Study: Sprinklr saves 300 hours in order processing with Boomi

Sprinklr Saves 300 Hours in Order Processing Across Its Fast-Growth Software Business

Sprinklr, a fast-growing social media management provider used by half the Fortune 500, needed to streamline its order-to-cash processes and give finance and sales teams timely, accurate data amid rapidly rising sales volume. Its NetSuite-centric integration tool lacked flexibility and scale, causing data sync issues and manual work that slowed reporting, billing responses, and growth.

Sprinklr implemented the cloud-native Boomi platform (via partner GearsCRM) to integrate NetSuite OneWorld, Salesforce Sales Cloud, and the Sprinklr platform, using low-code tools and prebuilt connectors to move opportunity and final-quote data reliably. The integration doubled implementation speed, eliminated manual order-to-cash entry (saving 300 hours per year), improved sales responsiveness with up-to-date invoices, and strengthened financial analytics and scalability.

Sprinklr

Eric Luehmann

Global Director of Business Applications