Case Study: MyRepublic achieves faster modem deliveries and 3.5M additional quarterly transactions with Boomi

MyRepublic Drives Customer-Centric Innovation Through Digital Transformation

MyRepublic, an award-winning telecommunications operator in Asia‑Pacific, launched MyRepublic Digital to deliver Encore, a cloud‑native BSS/OSS SaaS platform. Encore supported millions of API transactions but was hampered by third‑party integrations and manual workflows that created operational bottlenecks, long modem wait times and limits to real‑time scalability.

By adopting Boomi’s low‑code iPaaS, MyRepublic automated and standardized integrations with reusable configurations and prebuilt connectors, simplifying its digital ecosystem. The change accelerated order processing, cut modem delivery to one–two business days, and drove about 3.5 million additional transactions per quarter, boosting customer satisfaction and operational efficiency.

MyRepublic

Gary Liew

Managing Director, Platform