Case Study: Jacobs Douwe Egberts achieves near-real-time eCommerce transactions and 40% faster integration with Boomi

Jacobs Douwe Egberts (JDE) Accelerates eCommerce Transactions with Boomi Across Dozens of International Brands

Jacobs Douwe Egberts (JDE), one of the world’s largest coffee and tea companies, launched ecommerce operations for dozens of localized brands and needed fast, secure connectivity to link local websites with central finance, logistics and SAP systems. Relying on a legacy EDI platform, JDE faced challenges around scalability, rapid partner onboarding, real-time order processing and easier integration development to support growth and respond to supply‑chain changes.

JDE adopted Boomi Managed Cloud Services and its low‑code AtomSphere platform, then integrated it with Solace PubSub+ to move thousands of EDI documents to near real‑time and support an event‑driven architecture. The result: integration development 40% faster, new partners onboarded in days, robust handling of peak events like Black Friday, and a BI dashboard for monitoring performance — enabling much faster, more reliable ecommerce transactions across its international brands.

Jacobs Douwe Egberts

Andrea Lojelo

Global IT Business Process Manager - Technical Integration