Case Study: Inspera Health achieves 38% participant health improvement and saves 40 hours a month with Boomi

Inspera Health Improves Health Outcomes With IoT Data, Saves 40 Hours a Month

Inspera Health is a Chicago-based health and wellness provider that helps employers reduce costs by improving outcomes for employees and family members with multiple chronic conditions. As it modernized with Salesforce Community and Fitbit IoT devices, staff were spending significant time manually transferring survey and scoring data between systems, causing delays, errors, and limited visibility for coaches.

Working with Strategic Growth, Inspera implemented Dell Boomi to automate data flows between Salesforce Community, Optum, Insignia Health, and Fitbit, bringing nightly IoT metrics into the participant portal and eliminating manual entry. The integration saved 40 hours a month, delivered a 360-degree view of participants, increased the participant healthcare improvement metric to 38%, boosted engagement with coaches, and enabled rapid, data-driven program adjustments.

Inspera Health

Glenn Murphy

Chief Technology Officer