Case Study: Inchcape Shipping Services Ltd. achieves digital transformation and a unified global data view with Boomi

Inchcape Sails Towards Digital Transformation With Boomi

Inchcape Shipping Services, a world‑leading port agency and marine surveyor with 240 offices across 60 countries, needed to improve transparency and efficiency across a vast, siloed global business. Legacy systems and a lack of a single orchestration platform made it difficult to track customers and vessels across ports, hampering compliance, innovation, and the company’s digital transformation goals.

By deploying the Boomi AtomSphere Platform and Boomi Master Data Hub, Inchcape established a single global master data set and unified view of customers and vessels. The solution harmonized service quality, enabled anonymous benchmarking, improved compliance (including vessel sanctions checks), and allowed Inchcape to track customers across ports—reducing complexity and costs, speeding responses, and strengthening customer trust.

Inchcape Shipping Services Ltd.

Tom Hamilton

Vice President, Technology