Case Study: Goldsmiths, University of London achieves streamlined onboarding and unified student data with Boomi

Goldsmiths Enhances Experiences For Students and Staff With Boomi

Goldsmiths, University of London — founded in 1891 and home to about 10,000 students and 2,500 staff — launched the Defined One Stop Shop (DOSS) program to deliver better, cost-effective and sustainable IT services aligned to its strategic goals. The university faced fragmented systems, poor data quality and inefficient manual processes that hindered onboarding, student and staff experiences, and the ability to track engagement across admissions, HR, finance and learning platforms.

Goldsmiths selected Boomi for its connector-based pricing and integrated the Student Record System with core applications using the Boomi Enterprise Platform and Master Data Hub to create a single “golden record.” The solution enabled automated onboarding, SSO with MFA, a student self-service app (QR attendance), improved data quality, security and compliance, and a unified view of engagement that boosts operational efficiency and supports proactive academic and wellbeing outreach.

Goldsmiths, University of London

Michael Choueri

Collaboration and Integration Services Manager