Case Study: Fulton Bank eliminates 24,000 hours of manual work and accelerates integrations 3X with Boomi

Fulton Bank Eliminates 24,000 Hours of Manual Work While Speeding Integrations an Estimated 3X

Fulton Bank, a $27 billion regional bank with more than 200 financial centers, set out to modernize customer-centric services and accelerate digital transformation. The bank struggled with slow, custom‑coded integrations and costly vendor-built connections that required months of work and left staff manually reconciling data across systems, limiting agility and inflating technical debt.

By standardizing on the Boomi platform (working with UiPath, Salesforce and Reltio), Fulton eliminated 24,000 hours of manual work in 2022, accelerated integrations an estimated 3X, and now runs 350 integration processes across 83 endpoints. The shift cut third‑party costs, enabled a four‑person team to rapidly respond to business requests and fintech partners, and delivered a unified 360‑degree customer view and consistent omnichannel experiences.

Fulton Bank

Daniel Ross

VP, IT Solutions Development Manager