Case Study: American Express Global Business Travel achieves rapid global cloud-to-on-premise integration in three months with Boomi

Empowering Business Travelers With a Global, Cloud-Based Technology Platform

American Express Global Business Travel (AmexGBT) spun off in 2014 with a mission to modernize and deliver a unified, best‑of‑breed technology platform that would enhance traveler experiences and provide actionable insights. The company needed to integrate existing on‑premise systems with cloud applications across HR, procurement and finance under an accelerated timeline—three months to stand up new platforms and one year to complete integrations—while contending with limited staff, strict security and governance requirements, complex use cases and siloed applications.

AmexGBT selected Boomi for its low‑code environment, extensive pre‑built connectors, strong security and low total cost of ownership, enabling a small team to architect, build, test and deploy a global IT infrastructure in three months. Using Boomi they executed 120 integrations, realized near‑immediate ROI, cut development time to a quarter of previous efforts and improved runtime performance, supporting scalable cloud-to-cloud and on‑premise integrations and the rapid business growth described in the case study.

American Express Global Business Travel

Prasant Panicker

Director of Technologies