Case Study: HESTA achieves data unification and maximises member benefits with Boomi

Boomi Powers HESTA Data Unification to Maximize Member Benefits

HESTA, a $47 billion Australian industry superannuation fund serving more than 860,000 members in the health and community services sector, needed to modernise a hybrid IT estate of in‑house, bespoke and third‑party cloud systems. Reliant on point‑to‑point integrations and manual processes, the organisation faced costly, time‑consuming projects and limited ability to securely use member data for personalised services.

HESTA deployed the Boomi integration platform as a pragmatic hub‑and‑spoke solution, using APIs to rapidly connect insurance, member services and third‑party applications. The platform eliminated 55 hours of manual work per month, sped up integrations, enabled a seamless insurer integration that drove a 73% rise in online insurance activity, and gave HESTA clearer member insights to improve personalisation and operational efficiency.

Hesta

Michael Collins

General Manager – Information Security and Technology