Case Study: International Justice Mission achieves a 360-degree donor view and improved donation experience with Boomi

Boomi Helps International Justice Mission Improve the Donor Experience

International Justice Mission (IJM), the world’s largest anti‑slavery NGO, depended on recurring monthly donors but couldn’t scale fundraising or launch peer‑to‑peer programs because donor and transaction data were fragmented across its website, payment processors, and Salesforce. The lack of integration caused poor data quality, manual Excel mapping and up to 40 hours/month spent reconciling transactions, blocking a true 360‑degree view of donors.

Boomi built a low‑code, automated revenue infrastructure that syncs Stripe and Braintree transactions into Salesforce, adds automated error handling, and enabled peer‑to‑peer giving in 10 weeks. IJM now has a single system of record and a branded self‑service donor experience, readiness to scale beyond 100,000 donors, aligned global data models, and improved staff productivity.

International Justice Mission

Ginny Foran

CRM Product Owner