Boomi
247 Case Studies
A Boomi Case Study
Assurance Software, a Wayne, PA–based provider of cloud-managed disaster recovery planning, faced a major obstacle: collecting and maintaining accurate data from disparate systems (IT, HR, CMDBs and both on‑premises and SaaS apps). The manual, time-consuming process—often requiring dozens of people and 15–20 hours per month from continuity managers—led to inconsistent records that hindered adoption and effectiveness of business continuity programs.
By adopting Dell Boomi’s integration platform and Private Atom Cloud, Assurance automated data collection, cleansing and reconciliation, connecting customers’ legacy and SaaS systems (e.g., ServiceNow, Workday, PeopleSoft) into a single “golden” record. The result: reduced customer maintenance burden, stronger data integrity and scalability for managed services—helping Assurance close more deals and support 700+ customers with a 95% renewal rate and sustained 100% annual growth.
Scott Williams
Director of Professional Services