Case Study: AMMEX processes 4X more orders in 12 months with Boomi

Ammex Automates Its Customer Experience, Processes 4X More Orders in 12 Months

Ammex, a 30‑year‑old wholesale supplier of disposable gloves serving more than 10,000 customers worldwide, needed to modernize its systems to support pandemic‑driven demand and a growing ecommerce channel. After replacing its CRM with Salesforce Sales Cloud and launching the OnePath ecommerce platform, Ammex struggled with error‑prone, manual point‑to‑point synchronization between Sales Cloud and its Microsoft Dynamics GP ERP, which limited order visibility and hindered 24/7 self‑service and accurate customer records.

Ammex selected Boomi to automate integrations across Sales Cloud, Dynamics GP, OnePath and external apps, enabling rapid account creation, automated order creation and availability checks, warehouse fulfillment, and real‑time tracking updates. In the first year with Boomi Ammex processed 4× more orders, sped order handling, freed at least three full‑time employees for other work, reduced late‑shipment fees, and scaled order volume without increasing operating costs.

AMMEX

Mike Cartwright

Vice President of IT