Case Study: ZenergyActive streamlines bookings and saves time with Bookwhen

ZenergyActive cuts admin time and reduces no-shows with Bookwhen

ZenergyActive, a wellness business offering Pilates and Barre fusion classes, faced a challenge with a time-consuming and error-prone manual process for managing bookings and payments. Founder Laura sought a solution to automate this administration, specifically from vendor Bookwhen, so she could focus more on creating client experiences instead of handling spreadsheets and manual reminders.

Bookwhen implemented its online booking system for ZenergyActive, featuring website integration, automated reminder emails, and customer self-service for transfers and cancellations. The use of course tickets helped secure advanced revenue and lock in attendance. This solution saved significant administrative time, minimized refunds and no-shows, and allowed Laura to reinvest her efforts into class planning and client engagement, creating a seamless booking experience for her customers.

ZenergyActive