Case Study: Skin Spa NYC achieves 36% revenue growth with Booker Software

Skin Spa New York Finds a Smart Online Management Solution with Booker

Skin Spa New York, a Manhattan spa specializing in skin care, massage, waxing and anti-aging treatments, was preparing to grow from two locations with plans to add five more. Facing a non-scalable desktop system, the owner sought a cloud-based solution in April 2012 that could support multi-location operations and keep pace with a fast-moving New York business.

They implemented Booker to manage corporate and individual location tasks—staffing, revenue tracking, customer data and menu optimization—with an easy transition. From April 2012 to April 2014 the franchise recorded a 22% increase in bookings, a 36% increase in revenue and a 28% increase in completed bookings.

Skin Spa NYC

Thomas Elzner

Owner