Booker Software
18 Case Studies
A Booker Software Case Study
Pure Skin Advanced Skincare, a spa in Santa Rosa, CA, needed a cost-effective solution to manage appointments, clients, and back-office tasks as a sole practitioner. Owner Brooke Schroth was struggling to coordinate her business using a pen-and-paper appointment book and multiple other tools, so she sought a web-based system from vendor Booker Software to bring everything together.
Booker Software's SpaBooker solution acted as a virtual receptionist, enabling online booking and gift certificate sales directly through the spa's website. This eliminated the need for a front-desk employee and saved Schroth significant time. The results included a 28% increase in online appointments and a 23% increase in gift certificate sales, with 35% of those certificates sold during the holiday season. Booker Software's tools allowed the business to run promotions that drove revenue even when the owner was away.
Brooke Schroth
Spa Owner