Case Study: SegAway Tours of Columbus achieves increased revenue and streamlined online bookings with Bookeo

SegAway Tours of Columbus - Customer Case Study

SegAway Tours of Columbus, run by David Weller, struggled with phone-only reservations and payments as the business grew—he didn’t have the budget to hire staff, wanted a quick way to promote new tours, and customers preferred a secure online booking experience. He turned to Bookeo for an online booking and payment solution to make tours easy to find, book, and pay for.

Bookeo’s Web Booker and booking/payment system were embedded in SegAway’s site, enabling encrypted online reservations, automatic confirmations and reminders, flexible scheduling for recurring tours, and much less phone traffic and administrative work. As a result, customers can book instantly and securely, no-shows and follow-up have dropped, and David reports that after adopting Bookeo his revenue “increased significantly” while paying a reasonable monthly fee.

SegAway Tours of Columbus

David Weller

SegAway Tours of Columbus