Case Study: RibRide Adventure Boat Tours achieves 20% year‑on‑year growth and scalable online bookings with Bookeo

RibRide - Customer Case Study

RibRide Adventure Boat Tours, the UK’s largest consumer sea charter, needed a customer‑friendly online booking system to keep staff and customers up to date, simplify operations, and support growth. RibRide chose Bookeo’s online booking service to replace clumsy calendar tools and to provide a streamlined, mobile‑accessible booking experience that would handle multiple tour types, weather updates and staff communication.

Bookeo delivered a clean, localised interface with automatic confirmations, reminders, accounting and reporting tools, and mobile access for on‑the‑move management. As a result, RibRide saw about 20% year‑on‑year growth, needed to purchase additional boats and hire more staff to meet demand, and gained clearer visibility into occupancy and revenue thanks to Bookeo.

RibRide

Tom Ashwell

RibRide