Case Study: Frontline First Aid achieves streamlined, reliable online registrations and increased bookings with Bookeo

Frontline First Aid - Customer Case Study

Frontline First Aid & Emergency Training, run by Jason and Hali Durham, needed a reliable online registration system to manage a highly regulated training business with complex prerequisites, multiple instructors and locations, and class-specific policies. Phone registrations and their webmaster’s custom system were time-consuming and error-prone, so they turned to Bookeo’s online booking solution to simplify and automate registration and course requirements.

Bookeo implemented a flexible, easy-to-use booking platform that handles multi-day schedules, prerequisites, multiple locations, payment options, automated confirmations/reminders, discounts and website integration. As a result, Frontline First Aid now handles hundreds of registrations per month with 80% of classes booked online, a steady stream of 5‑star reviews via automated feedback requests, reduced administrative time for the Durhams, and a stronger competitive edge thanks to Bookeo’s reliability and feature set.

Frontline First Aid

Jason Durham

Frontline First Aid