Case Study: Twistid Ink achieves freedom from scheduling overwhelm with Bookedin

How Twistid Ink Uses Bookedin’s Automation to Eliminate Overwhelm

Twistid Ink, an Inverness, FL tattoo shop co‑owned by Elisha Belden, was overwhelmed by manual confirmations, 24‑hour reminders and prep emails while Elisha juggled multiple roles. After trying about 30 schedulers, Twistid Ink chose Bookedin’s booking software because it allowed them to disable the live scheduler, fully customize email timing and frequency, and embed links directly in automated messages.

Bookedin automated Twistid Ink’s confirmations and two reminder messages, stored client contact info across mobile and desktop, and delivered prep links without manual copy‑and‑paste. The result was immediate time savings that opened up previously blocked slots, eliminated scheduling and reminder hiccups, generated consistently positive client feedback on reminders and confirmations, and gave the shop a more professional, clinic‑like feel.

Twistid Ink

Elisha Belden

Co-Owner