Case Study: Uptown Barbershop eliminates no-shows and streamlines scheduling with Bookedin

How Barbershop Owner Eliminated No-Shows with Appointment Scheduling App

Eddie Murawski, owner of Uptown Barbershop in Naples, Florida, struggled as a long-time walk-in barber with constant waits, no-shows, and no time for breaks. To bring order to his shop and reduce missed appointments he adopted Bookedin’s appointment scheduling app, which he found easy to set up and simple for customers and staff to use.

Using Bookedin’s scheduling, notifications, repeat-booking and schedule-blocking features, Uptown Barbershop has seen dramatic improvements: only one no‑show since switching, more repeat appointments, predictable days and the ability for barbers to take lunch breaks, and the shop is “booked solid” most days. Bookedin’s notifications and customizable repeat bookings made adoption smooth for Eddie and his six-barber team and materially reduced no-shows while improving workflow.

Uptown Barbershop

Eddie Murawski

Owner