Case Study: Union Canal Carriers streamlines canal boat bookings with Bookalet

Union Canal Carriers - Customer Case Study

Union Canal Carriers is a family-run canal boat hire company in Daventry with 17 hire boats and a day boat, and they needed to move from a paper-based booking system to something simpler and more reliable. They chose Bookalet after comparing several booking systems, looking for an easy-to-use solution that one family member could manage confidently and that would work well for both the business and its customers.

Bookalet provided a booking system and website integration that streamlined online reservations, improved reporting, and made email marketing easier through MailChimp integration. The results included lower postage and stationery costs, faster booking confirmations from a phone, smoother website and booking experiences for customers, and business growth with two additional boats and a new website; Union Canal Carriers said they would not go anywhere else after more than six years with Bookalet.

Union Canal Carriers