Case Study: Willow Stream Spa saves a full workday each week with Book4Time

Willow Stream SPA - Customer Case Study

Willow Stream Spa at Fairmont Sonoma Mission Inn & Spa needed a better way to manage a busy spa operation. The team was spending too much time on daily tasks and paperwork, and its existing system was hard to use. Book4Time Inc. provided spa business management software with online booking and guest intake to help simplify operations.

Book4Time Inc. implemented its cloud-based platform, including online booking, guest intake, reporting, and scheduling tools, and the spa went live in May 2019. The results included more than a full workday saved each week from eliminating paper guest questionnaires, over two hours saved weekly through easier reporting, and a happier team with a much simpler, more accessible system.

Willow Stream SPA

Willow Stream

Spa Manager