Case Study: PTC achieves 94% user adoption and eliminates content duplication with BONZAI Intranet

PTC Transforms the Employee Experience With Bonzai Intranet

PTC, a global software and IoT leader with roughly 6,000 employees across 30 countries, was hindered by a 15‑year‑old homegrown intranet with poor search and UX, widespread content duplication, no social features, unclear content ownership, slow publishing, and no mobile responsiveness. To modernize their employee experience, PTC selected Bonzai Intranet (BONZAI for SharePoint 2016) as their new intranet platform.

Bonzai Intranet delivered a task‑driven, mobile‑friendly SharePoint solution with easy content ownership, version control, content targeting, Yammer integration and Google Analytics reporting. The deployment produced measurable results: 94% user adoption within months, a 340% increase in social activity, a 100% elimination of content duplication, improved findability and productivity, and freed IT resources to build new business applications — all attributed to Bonzai Intranet.

PTC

Jennifer Kirscher

Employee Engagement and Communications Manager